Refund & Return Policy | Babajan.pk 🔄

╔════════════════════════════════════════════════════════════════════════════════════════════════════════╗
║ 📦 BABAJAN.PK OFFICIAL RETURN & REFUND POLICY ║
╠════════════════════════════════════════════════════════════════════════════════════════════════════════╣
║ 📅 1. 14-Day Return Guarantee ║
║ At Babajan.pk, we strive for 100% customer satisfaction. You have 14 calendar days from the date of ║
║ delivery to initiate a return request. After 14 days, unfortunately, we cannot offer you a refund. ║
╠════════════════════════════════════════════════════════════════════════════════════════════════════════╣
║ ⚠️ 2. Eligibility & Quality Check (QC) Warning ║
║ To ensure a successful refund, your item must be unused, unwashed, and in original condition. ║
║ IMPORTANT: All returns undergo a Quality Check (QC). If found used or damaged, the refund will be ║
║ DECLINED and the item sent back at your expense. ║
╠════════════════════════════════════════════════════════════════════════════════════════════════════════╣
║ 🚫 3. No Return for “Change of Mind” ║
║ Returns due to ‘Change of Mind’ are NOT applicable once the product has been delivered exactly ║
║ as described. We only accept returns for defective or “not as described” items. ║
╠════════════════════════════════════════════════════════════════════════════════════════════════════════╣
║ 📹 4. Mandatory Video Proof (Your Safety) ║
║ REQUIRED: A clear, continuous video while opening the parcel for the first time. Without a valid ║
║ unboxing video, Babajan.pk reserves the right to reject any claim. ║
╠════════════════════════════════════════════════════════════════════════════════════════════════════════╣
║ 💻 5. Digitized Refund Request ║
║ Log in to your account, go to “Orders” and click the “Request Refund” button. Select your reason, ║
║ upload the video/photos, and submit for approval. ║
╠════════════════════════════════════════════════════════════════════════════════════════════════════════╣
║ 🚚 6. Free Return Shipping (LCS & TCS) ║
║ Once approved, drop off your parcel at any authorized LCS or TCS center. Provide your Approved ║
║ Return ID; you will NOT be charged any fees at the courier counter. ║
╠════════════════════════════════════════════════════════════════════════════════════════════════════════╣
║ 💳 7. Refund Methods & Timelines ║
║ Processed within 5-7 working days via: ║
║ • Babajan Wallet (Recommended): Instant credit for next purchase. ║
║ • Original Payment Method: Bank Transfer, JazzCash, EasyPaisa, or Card. ║
╚════════════════════════════════════════════════════════════════════════════════════════════════════════╝