Shipping & Delivery Policy | Babajan.pkΒ πŸššπŸ“¦
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Shipping & Delivery Policy | Babajan.pkΒ πŸššπŸ“¦

1. Delivery Commitment
At Babajan.pk, we are dedicated to delivering your favorite products as quickly and safely as possible. We partner with Pakistan’s leading logistics providers, including TCS and LCS, to ensure nationwide coverage and reliable service.

2. Shipping Charges
We offer transparent shipping rates across Pakistan:

  • Standard Shipping:Β A flat rate ofΒ PKR 250Β applies to all orders under PKR 5,000.
  • FREE Shipping:Β We offerΒ FREE DeliveryΒ on all orders aboveΒ PKR 5,000.
  • Promotional Offers:Β During special sales, shipping charges may be waived or discounted as per the offer terms.

3. Estimated Delivery Timelines
Once your order is confirmed, the estimated delivery times are:

  • Major Cities (Lahore, Karachi, Islamabad):Β 2 to 3 working days.
  • Other Cities & Remote Areas:Β 4 to 6 working days.
  • Please note: Orders placed on Sundays or Public Holidays will be processed on the next business day.

4. Order Tracking (Automated Updates)
We keep you informed at every step:

  • As soon as your order is dispatched, you will receive aΒ Tracking IDΒ via email.
  • You can track your parcel’s real-time journey through theΒ “Track Your Shipment”Β section in yourΒ Babajan.pk Account.
  • Alternatively, you can track it directly on our partner courier websites (TCS/LCS) using the provided ID.

5. Delivery Process & Inspection

  • Our courier partners will attempt to deliver your packageΒ up to 3 times. Please ensure someone is available at the provided address to receive the parcel.
  • Proof of Delivery:Β A signature or ID verification may be required upon receiving the package.
  • Condition of Package:Β If the outer packaging or the security seal is tampered with or damaged, pleaseΒ DO NOT acceptΒ the parcel and inform us immediately.

6. Incorrect Address or Non-Delivery
In case of an incorrect address or if the customer is unavailable after multiple attempts, the parcel will be returned to our warehouse. Re-shipping charges may apply if the customer requests a second delivery attempt.

7. Order Status & Support πŸ“§
If your order is delayed beyond the estimated timeline or if you face any delivery issues, please contact our logistics support team:

  • Official Support Email: support@babajan.pk

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