1. Overview

At Babajan.pk, we want you to love what you ordered. If the size doesn’t fit or you received a product that doesn’t meet your expectations, we offer a hassle-free 14-day Return & Exchange policy from the date of delivery.

💻 2. Automated Exchange Request (Account Menu)

We have simplified the exchange process through your personal dashboard:

• Log in to your Babajan.pk Account.
• Go to the “Orders” section in your account menu.
• Locate your delivered order and click the “Request Exchange” button.
• Select the new size or different product you wish to receive in exchange.

Official Support: If the button is not visible, please email us at support@babajan.pk.

🚚 3. Free Pickup & Drop-off (LCS & TCS Partnership)

To ensure a smooth exchange, we have partnered with Pakistan’s leading couriers:

• Free Drop-off: Drop off your exchange package at any authorized LCS or TCS courier center.
• Zero Charges: You will NOT be charged any shipping fees at the courier office. Simply provide your Approved Exchange ID.

✅ 4. Conditions for Exchange

• Product must be unworn, unwashed, and unused with all original tags attached.
• The item must be in its original brand packaging.
• Non-eligible items: Customized jewelry, intimate apparel, or opened fragrances (unless defective).

📧 7. Contact Customer Excellence

For further assistance regarding your exchange, please reach out to our team:

support@babajan.pk